Since this spring, our community and our region have faced the challenges of COVID-19 head-on. We have embraced strict safety measures to protect all members of our community, and we have taken every effort to continue providing peace of mind throughout the pandemic. Here are a few key updates from around our community to show that life at The Knolls is safe, secure and as fun as ever!

Operations

We’re pleased to share that The Knolls is fully operational with strong safety measures in place, including all of the time-saving services that members of our community get to enjoy such as housekeeping, concierge, maintenance, landscaping, security, transportation and more. For example, while USPS cannot currently deliver directly to mailboxes in the community, our team has taken over sorting and delivering mail to each individual residence!

Our dining experiences and services

Our casual bistro is open for grab-and-go service for breakfast and lunch every day. Our dining room is currently closed; however, residents still receive chef-inspired cuisine prepared and delivered safely and directly to their apartments each evening. Based on current protocols, we do expect that our dining room will open for limited service in the coming weeks and delivery will continue as a no-charge option.

Outside visitors

While we expect to be able to welcome visitors and family to The Knolls in the coming weeks, our community is currently closed to all outside visitors. Our team has worked diligently to ensure residents are able to communicate as often as they like with friends and family via video and other methods via technology.

To protect residents and staff, all people coming to the community, such as package carriers, contractors and service providers, are thoroughly screened at the main campus entrance before they may enter.

Activities you can still enjoy at The Knolls

As we continue to adhere to strict social distancing and cleaning protocols, we are slowly reintroducing many of our live enriching small group activities which include fitness, arts and social clubs. We also anxiously await the reopening of the Jacob Burns Film Center, museums and cultural destinations so we can restart group outings. Our Cultural Arts Department is continuing to provide engaging and artistic content through virtual and video options.

Events and tours

The Knolls’ informational sessions and preview events are currently paused, but we are planning a virtual tour/information session via Zoom in September. So stay tuned!

And for those interested in getting a firsthand look at our beautifully landscaped community, we are offering in-person tours and all residences are open for walkthroughs.

COVID-19 safety

All staff members (dining, housekeeping, healthcare, activities, maintenance, etc.) are tested for COVID-19 weekly, and no staff members have tested positive. We will not let our guard down and we will continue being vigilant to do our part to keep our community healthy—and that means everyone.

Because this has been an evolving situation over the past several months, the best way to learn the most current updates is to get in touch with The Knolls at 914-461-4517 or by simply clicking here. Our friendly team would be happy to answer any questions you have and can coordinate a personal appointment, whether in person or virtual. We look forward to hearing from you!

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